Randy’s Transmissions Return Policy
Once ordered and shipped Randy’s will not accept items for return unless listed below. Any items attempting to be returned must have a RMA # clearly written on the outside of the box. Any items sent back to Randy’s Transmissions without a RMA # will be returned to the Sender.
New, unused DRY rebuild kits are available to be returned for a refund Less a 20% Restock fee and shipping costs.
Valvebodys are NOT returnable without an RMA # from the technical
Torque converters are not returnable without an RMA # from the technical Department but can be restalled for a Fee and shipping.
Transmissions sales are final and not returnable.
Any items must be return within 10 days of receipt
Parts must be returned in the condition they were received like new.
Parts must be unaltered dry and clean.
How to Return
Complete the RMA form sent to you by your sales representative.
Return items with RMA # clearly visible on packages and ship back UPS/FED-EX or USPS with tracking within 10 days of receipt with RMA form.
RMA form must be inside of box or shipment or return will be rejected.
Randy’s Transmissions is not responsible for items ordered incorrectly unless a defect or prior permission is given with an RMA # and Form.